Integrations

Barpel connects to the tools you already use. Plug in your store, your phone system, and your data layer in minutes.

Shopify SuiteTwilio Voice & SMSVapi AISupabase

Shopify Suite

Your store, fully connected

Connect your Shopify store in one click. Barpel syncs products, orders, customer data, and store policies in real time so your AI assistant always has the latest information.

Setup Process

1
Click "Connect Shopify" from your Barpel dashboard
2
Authorize the Barpel app in your Shopify admin
3
Select which data to sync (products, orders, policies)
4
Your AI is ready to answer customer questions in under 60 seconds

Works with Shopify Basic, Shopify, Advanced, and Plus plans

Key Capabilities

Product Catalog Sync
Names, descriptions, prices, variants, images, and inventory levels
Order Data Access
Real-time order status, tracking numbers, fulfillment history
Policy Awareness
Return, refund, shipping, and privacy policies parsed automatically
Customer Profiles
Purchase history, contact info, and lifetime value data

Twilio Voice & SMS

Crystal-clear voice and messaging

Powered by Twilio's global communications infrastructure, Barpel delivers HD voice calls and instant SMS messaging to your customers anywhere in the world.

Setup Process

1
Barpel provisions your Twilio-powered phone number automatically
2
Choose a local or toll-free number in your preferred area code
3
Configure call routing rules (business hours, overflow, etc.)
4
Start receiving and making AI-powered calls immediately

Fully managed by Barpel, no separate Twilio account needed

Key Capabilities

HD Voice Quality
Opus codec for natural-sounding AI conversations
SMS Notifications
Automated order updates, return labels, and payment links via text
Call Recording
Every call recorded and transcribed for quality assurance
Local Numbers
Phone numbers in 100+ countries for a local presence

Vapi AI

The AI voice engine behind every call

Vapi AI powers the conversational intelligence in Barpel. It understands natural language, maintains context across conversations, and responds with human-like fluency in 30+ languages.

Setup Process

1
Vapi AI is built into every Barpel plan, no configuration needed
2
Customize your AI persona through the Barpel dashboard
3
Train on your store data with zero-shot learning
4
Preview and test your AI voice before going live

Integrated natively, updated automatically with every Barpel release

Key Capabilities

Natural Language Understanding
Understands intent, sentiment, and context from spoken language
Multilingual Support
Automatic language detection and response in 30+ languages
Context Awareness
Remembers previous interactions and maintains conversation flow
Custom Personas
Adjust tone, formality, speed, and personality to match your brand

Supabase

Secure auth and data infrastructure

Supabase provides the authentication layer and real-time database infrastructure that keeps your Barpel account secure and your data instantly accessible.

Setup Process

1
Authentication is handled automatically when you sign up
2
Your data is stored in isolated, encrypted database instances
3
Real-time sync keeps your dashboard updated live
4
Row-level security ensures data isolation between accounts

Fully managed infrastructure, zero configuration required

Key Capabilities

Secure Authentication
OAuth 2.0, magic links, and SSO for enterprise accounts
Real-Time Database
Live dashboard updates without page refresh
Row-Level Security
Every query scoped to your account, no data leakage possible
Encrypted Storage
AES-256 encryption at rest for all customer and call data

Build with the Barpel API

Need a custom integration? Our REST API and webhooks let you connect Barpel to any system in your stack.

REST API

Full programmatic access to calls, orders, analytics, and configuration.

Webhooks

Real-time event notifications for calls, escalations, and order updates.

API Keys

Scoped API keys with fine-grained permissions for secure third-party access.

Explore the API documentation

Ready to connect your store?

Set up your integrations in minutes and let Barpel start handling customer calls today.

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